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Norms

Norms For Accreditation Under Desirable Norms

To get accredited by Credibility Alliance (CA), you need to comply with the CA Norms. These Norms have been developed through in-depth research of international standards for voluntary sector. These have been discussed and passed with consensus of over 2000 grass root Voluntary Organizations in India. The Norms are basic standards of Governance that all Voluntary Organizations should follow. It is mandatory for all members of the Alliance to comply with the Norms, which includes the following elements:

I. IDENTITY

  1. The organization has been functioning for a minimum of one year from the date of registration
  2. The physical address given by the organization is verifiable
  3. The organization is registered as a Trust/Society/Section 25 Company
  4. Registration documents of the organization are available on request

II. VISION, AIMS, OBJECTIVES AND ACHIEVEMENTS

  1. A vision/purpose/mandate/mission, which drives the organization, is articulated beyond the registration documents
  2. The organization has a defined aim and a set of objectives
  3. The organization is able to show performance through defined indicators against stated objectives

III. GOVERNANCE

  1. The organization has a Governing Board, by whatever name called
  2. Disclosure details of Board Members namely: Name, Age, Gender, Position and Occupation
  3. Not more than half of the Board Members have remunerated roles
  4. The Board has at least two meetings an year suitably spaced with quorum stipulated in its own Articles of Association
  5. Minutes of the Board meetings are documented and circulated
  6. The Board approves programmes, budgets, annual activity reports and audited financial statements
  7. The board ensures the organization’s compliance with applicable laws and statutory regulations

Composition of the Board

  1. At least two-third of Board members are unrelated by blood or marriage
  2. A Board Rotation Policy exists and is practiced

IV. OPERATIONS

  1. Activities are in line with the Vision, Aim and Objectives of the organization
  2. The organization periodically reviews progress of programmes
  3. The organization follows consultative decision-making process
  4. The organization complies with applicable laws and regulations of the county
  5. The accounts of the organization are regularly maintained and those with an annual income above Rs. 50,000/- are audited by a Chartered Accountant
  6. Roles and responsibilities are defined for Personnel-Staff and Volunteers
  7. All personnel are issued letters of contract/appointment
  8. An appropriate Personnel Policy is in place
  9. Distribution of staff according to salary levels and gender break-up is disclosed in the Annual Report The suggested frameworks are useful to help aggregate information from the organization. An organization can use either of the following formats:

Slabs of gross monthly salary (in Rs.) plus benefits paid to staff No. of Male Staff No. of Female Staff Total Staff
< 5000
5001 – 10000
10001 – 25000
25001 – 50000
50000 <
Slabs of gross monthly salary (in Rs.) plus benefits paid to staff No. of Male Staff No. of Female Staff Total Staff
< 2500
< 7000
< 15000
< 30000
< 50000
Name Designation Year of joining Years of experience Gross monthly salary plus benefits Remarks

Annual Report discloses the total cost of international travel by all personnel (including Volunteers) – segregating those incurred on the organization’s expense and those that were sponsored, along with the names and designations of the persons who travelled and the purpose(s) of travel. In addition, organizations may also include details of air travel undertaken within the country

Name Designation Destination Purpose Gross Expenses (in Rs.) Sponsored by

V. ACCOUNTABILITY AND TRANSPARENCY

  1. Signed audited statements are available: Balance Sheet, Income and Expenditure Statement, Receipts and Payments Account, Schedules to these, Notes on accounts and the Statutory Auditor’s Report
  2. Statement of accounts to indicate whether constructed on a cash or accrual basis
  3. There are no serious adverse notes on any material point
  4. There are no material transactions involving conflict of interest between a Board or Staff member and the organization
  5. The organization’s Annual Report needs to be distributed and communicated to the stakeholders and others and is made available on request every year, within eight months of the end of the organization’s financial year
  6. The Annual Report contains a description of the main activities, a review of the progress and results achieved in the year; and information on the Board Members’ names, position in the Board, remuneration or reimbursement and should contain brief financial details

Download Accreditation Form

I. Identity

Principle: The organization should exist and be registered

  1. Existence
  2. The organization has been functioning for a minimum of one year from the date of registration
  3. The physical address given by the organization is verifiable
  4. Legal Status
  5. The organization is registered as a Trust / Society or Section 25 Company
  6. Registration documents of the organization are available on request

II. VISION, AIMS, OBJECTIVES AND ACHIEVEMENTS

Principal: The organization be able to state what it is aiming to do and can also state achievements related to its aims

  1. Vision/ Purpose/ Mandate/ Mission
  2. A vision/ purpose/ mandate/ mission, which drives the organization, is articulated beyond the registration documents
  3. Aims and Objectives
  4. The organization has a defined aim and a set of objectives
  5. Impact/ Achievement/ Output/ Performance
  6. The organization is able to show performance through defined indicators against stated objectives

III. GOVERNANCE

The organization is committed to and practices good governance, in order to enhance effectiveness and especially because voluntary organizations draw upon public funds and private donations

  1. The organization has a Governing Board, by whatever name called
  2. Disclosure details of Board Members namely: Name, Age, Gender, Position and Occupation
  3. Not more than half of the Board Members have remunerated roles
  4. The Board has at least two meetings an year suitably spaced with quorum stipulated in its own Articles of Association
  5. Minutes of the Board meetings are documented and circulated
  6. The Board approves programmes, budgets, annual activity reports and audited financial statements
  7. The board ensures the organization’s compliance with applicable laws and statutory regulations

IV. OPERATIONS

Principle: The organization conducts its programmes and operations efficiently and effectively in the public interest

  1. Programme
  2. Activities are in line with the Vision/ Aim and Objectives of the organization
  3. Management
  4. The organization periodically reviews progress of programmes
  5. The organization follows consultative decision-making processes
  6. The organization complies with applicable laws and regulations of the country
  7. The accounts of the organization are regularly maintained and those with an annual income above Rs 50,000/- are audited by a chartered accountant
  8. Human Resources
  9. Roles and responsibilities are defined for Personnel (Staff and Volunteers)
  10. All personnel are issued letters of contract/ appointment
  11. An appropriate Personnel Policy is in place

V. ACCOUNTABILITY AND TRANSPARENCY

Principle: Organization is accountable and transparent to the community served, the state, the public, donors, staff, volunteers and concerned others.

  1. Accountability
  2. Signed audited statements are available: balance sheet, income and expenditure statement, receipts and payments account, schedules to these, notes on accounts and the statutory auditor’s report
  3. Statement of accounts indicates whether constructed on a cash or accrual basis
  4. There are no serious adverse notes on any material point
  5. There are no material transactions involving conflict of interest between a Board or staff member and the organization
  6. Transparency
  7. The organization’s Annual Report needs to be distributed and communicated to the stakeholders and others and is made available on request every year, within eight months of the end of the organization’s financial year
  8. The Annual Report contains a description of the main activities, a review of the progress and results achieved in the year; and information on the Board member
Download Accreditation Form

Certification under Basic Norms is confined to the basic legally valid existence and alive status of a Voluntary Organization, working in a particular area, based on the self declaration, documents and reference. The primary aim of Basic Norms is to promote initiatives on accreditation and accountability for building trust and confidence in Voluntary Sector.

A VO can be certified under Basic Norms by providing information, certified documents and references, and submitting a nominal fee of Rs. 1000/-.

Write to info@credall.org.in for Basic Norms Registration Form

Photocopies of Documents to be sent by post or courier :

  1. Copy of Registration Certificate
  2. Copy of Memorandum of Association/ Rules and Regulations/ Bye-laws/ Trust Deed (including all amendments)
  3. Copy of Sec. 12A Registration
  4. Copy of 80G Registration, if available
  5. Copy of PAN
  6. Copy of Address proof (Electricity bill/Telephone bill etc.)
  7. Copy of Rent Agreement, in case of rented space
  8. Copies of latest ITR filed
  9. Copy of FCRA Registration, if applicable
  10. Focus Area of Operation
  11. Application form duly certified by a Notary or any other Authority
  12. Copy of latest Audited Statements
  13. Self Declaration Stating that the “Organization has never been black listed by any Organization or never have been found in any financial irregularities or criminal activities till date"